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Unable to View Support Ticket Response

AuthorMessage
Survivor
Dec 22, 2019
2
So I recently contacted support in regards to an issue I had with the open chat feature, and I received an email saying they hadn't heard from me in 24 hours, and so the ticket would be closed. However, I cant view the response, and I only have my ticket reference number to show for it Question Reference # 200423-000420.
I have checked my spam folder, and still have nothing. If there is anything I can do to view supports response, that'd be great, thanks!

Armiger
Dec 09, 2008
2140
Please respond back to the support ticket email if you haven't heard from support in at least 48-hours.