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Halston's Laboratory
Billed but no crowns
Author
Message
Apolloina
Rank:
Survivor
Joined:
Jan 20, 2013
Posts:
4
Billed but no crowns
Essentially i get to the checkout and hit the button to buy my crowns, and it says ,"transaction failed" however, my phone buzzes on my desk and my card tells me it HAS indeed been billed for 6.00..whats up?
Dworgyn
Rank:
Geographer
Joined:
Jun 06, 2008
Posts:
824
Re: Billed but no crowns
That sounds very unusual. Please contact our Customer Support so they can ensure your Crowns are credited to your account properly.
Email:
support@wizard101.com
Web:
https://www.wizard101.com/CustomerSupport/game
Apolloina
Rank:
Survivor
Joined:
Jan 20, 2013
Posts:
4
Re: Billed but no crowns
thank you so much everything was sorted out
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Halston's Laboratory