I emailed support, but I haven't yet gotten a reply and it's been a while, so I was wondering if a professor could reply and help me out. I turned 18 at the beginning of September and I was wondering if I could get open chat. I am a member and a regular crowns buyer. I did not set my account to 18 when I first made the account, and reading through F.A.Q, I noticed that a post mentioned you had to have done that. Is there a way I could prove my age to Kingsisle and receive open chat? Thanks so much for all the help.
I've asked Customer Support, and they haven't received a ticket from this account unfortunately. Please try again with a different email address and ensure the email associated with your account is up to date. Alternatively, you could forward your email to community@wizard101.com and we'll forward your email manually to Customer Support for you.