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Pvp Tournament Paid money didn't get in no refund

AuthorMessage
Mastermind
Aug 01, 2009
306
Just paid 24,000 gold to be in tournament. Waiting to be matched. Then get a message about it starting. Never got called to go. No refund, no nothing. So now I'm out money, no tournament and no explanation why. I have had many issues lately with pvp but this tops it. I went and checked and the tournament only has 6 people so it wasn't full. Anyone else have issues with paying for the expensive tournament only to be left out with no refund? Not real happy with KI right now. A few days ago was in a tournament didn't go once at all. Which happens. Did ranked 40 times and have gone 1st a total of 6 times. I've been writing it all down and keeping notes. Something is seriously wrong. Usually I'm not a complainer, but being ripped off today really topped it for me.

Mastermind
Aug 01, 2009
306
I wrote support after posting this, and someone from KI was nice enough to log into my account and refund my coins for me. I was refunded fully for the coins I was out. Thanks KI for making things right. I was able to join the next tournament. Appreciate you taking this seriously.