in ever world, the story line frequently has you forced to take certain actions and then being blasted for taking them. yet never, ever do you get the option to say yes or no to taking those actions. you're simply told you did.
It would be real nice if the options were provided and you got appropriate reactions from various mobs.
As an example, you could be asked to steal something for a character or not steal it but negotiate for its return. If you choose to steal it, you might wind up in a battle, and a short story line path, but if you choose to negotiate, you might wind up on a different short story line path with no battle but a lot more running around and talking to people. Both lines would come back together with you having retrieved the item and the main story line could continue on.
And this could be worked into the game from the wizard city quests on - maybe you could decide to help malistair instead of trying to stop him - and wind up learning the hard way why he had to be stopped.