Hello Wizard101 staff and happy birthday! I redeemed the code 12TIMESTHEFUN on my account it said that I will get the items in the list but when I logged in I got nothing :/ Can someone please help me?
Hello! Sorry to hear about the trouble redeeming the gifts.
When you enter the code and it says you received the gifts, please then go into the game and click on the left circle gift box like button. This will show you all the gifts we sent with that code (and anything else you may have previously received).
Let us know if you still have questions on finding them!
Do I enter the code when I buy crowns? Because when I entered the code where it said to enter any coupon codes and it said invalid code.
No, VelvetPaws. Buying crowns and redeeming the code are two different things. When you log into Wizard101.com, you'll see that side scroll that has all the links (under where you enter your username and password). Go to the one that says to redeem a code and do the verification, then enter the code. You'll get the pop-up to activate. Do it, and you see a list of what you got, and a reminder to claim them in game.
Then when you get into the game, you'll need to check your little gift box for your items. If you have more than 10 pages worth already, you'll have to claim some other items before they'll so, but they are there. Claim, close your gift box, re-open, and claim some more. Eventually they'll show up.
Hello Wizard101 staff and happy birthday! I redeemed the code 12TIMESTHEFUN on my account it said that I will get the items in the list but when I logged in I got nothing :/ Can someone please help me?
Thank you,
Is your gift box full? You'll need to claim stuff out of it to free up space, but your items should still be in there. Once the box gets to 10 pages, it can't show you what else you still have to claim, so you'll need to claim some things, close your box completely, re-open it, and claim some more stuff. The newer stuff will show up in the latter pages, usually, so you may have to take a lot of stuff out before you get to your newer items.
