Re: Report unusual game performance and access concerns here
Whenever I open a silver chest, the message is "the minigame failed to start" and there's a quit button, but it does not work. I have to wait a length of time, then I am booted from the silver chest.
I have Windows 10 with all latest updates and patches.
Re: Report unusual game performance and access concerns here
When I logged in a few days ago I noticed something strange. I had realized that my equipped quest had been unequipped. When I tried to re-equip my main quest (or any quest for that matter) it would not equip. It would not show up on top of my XP bar or show up as highlighted in the quest section of my spellbook. Clicking on a quest does nothing.
How do I fix this problem? Is this a bug that needs to be fixed by the Devs, or something I can do on my own? And has anyone else been experiencing this problem?
Re: Report unusual game performance and access concerns here
Hello, Plumpixie account reporting a bug. When leaving Beastmoon Hunt after clicking the EXIT button on 8/4/21 @0957cdt, it hung up not letting me out of the event. It shows me the Wizard City loading background picture. Has been like this for 4 minutes. This coming off loss of the event.
In fight in Beastmoon Hunt my turn visual effect of my spell goes off hits opponent and then game goes into lost connection with server. Do you wish to reconnect or quit. Click the reconnect and it hangs again. Had to close whole game window down and reboot in. Then once logged in I get slapped with a 15 minute wait timer before i can rejoin event. I've checked my internet connection and the only program that had problems with connection was Wizard101.
Re: Report unusual game performance and access concerns here
I noticed these last few days that i've been playing, sometimes when you kill bosses with an AoE spell, they come back to life and gain health back making you have to kill them again even though its already played through their death animation and everything. It makes bigger boss fights very annoying.
Re: Report unusual game performance and access concerns here
Fall Scroll of Fortune:
On Tier 5 and Tier 8 there is an item on each tier that says: Upgrade Life Minotaur Form But it is showing the Balance Rat Thief Idol
Also on Tier 8 one item says: Myth Ninja Pig Idols but it is showing the Death Ninja Pig
Tier 7: one reward item is Ravenwood Initiate Cap - seriously KI isn't that the hat that every new wizard receives?! (also Tier 4 - Ravenwood Initiate Shoes) Why are there some items (also seen on previous SoFs) that are either freely given to wizards or we have been purchasing in the Bazaar for quite some time.
Paying 7500/15000 crowns to receive rewards from the SoF should give us rewards that we could not otherwise obtain.
Re: Report unusual game performance and access concerns here
There have been a couple times against bosses in the Catacombs, in particular: Prince Viggor and King Detritus, that have survived killing blows. Ex. King Detritus has 39,680 base health. He was sitting at 8,243 health, took 14,764 damage, had the death animation and his character left the battlefield, but still survived with 3,860 health. His character however remained missing from the battlefield.
Re: Report unusual game performance and access concerns here
I noticed that the "To The Bat's Cave" quest in Empyrea, you can enter the Runoff Drain dungeon early, which is a bug. As I was on the part of that quest that you need to defeat the Shadow Seraphs to unlock the Runoff Drain. The sigil was dark, but I and a few other people could join on the dark sigil. It does not allow you to skip part of the quest, but rather will send you back to start and make you do the dungeon over again.
Re: Report unusual game performance and access concerns here
why is my game not loading quickly. About 5 days now its been hard to garden because it will not take any seeds, it's all off balance. It's taking to long to load.
Re: Report unusual game performance and access concerns here
My wizard is stuck in a PvP queue that won't update or go away. I've tried joining practice matches and it's still there, even if I log off and log back in.
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Hello I just have a quick thing to say. I was questing through Empyrea and reached the Whirlyburly quest yesterday. I logged out so I can do the actual game in the morning, but when I logged back in the next day, it said I completed it. I'm sure most people experienced this glitch.
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I keep getting "area not available" and if I don't click the logoff button, I just get stuck with a load screen. This has happened many times and usually it's when I'm moving between areas. (Ravenwood to commons, into Loremaster, out of Loremaster, etc.)
Re: Report unusual game performance and access concerns here
since new lamoria started I can now play a normal game and my gardening now shows plants. Only on test rounds my game does not play right or is so slow and only shows boxes and no gardens. It's fine now since new realm in on line.
Re: Report unusual game performance and access concerns here
I believe I've heard about this happening to other players too (somewhere) but I had all but finished Shirataki Temple, but when I tried to enter to fight the plague oni, the game froze. It would not load the final area.
I've had this happen on a lot of other things recently too. The game goes to the loading screen and just stays there forever, unable to open the new area. I've had it happen on every character I have.
Not sure if this is new. I just started playing again recently. Please try to fix this. It's very frustrating to get to the end of a long dungeon like that and not be able to finish it.
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Marleybone - Knight's Court - Beeman's Warehouse I received a quest from David Beeman to defeat spiders in Beeman's Warehouse called Arachnophobia. I went inside and received dialogue from the enemy, but when I approached the spiders, they faded and I didn't get put into battle. I can't figure out how to attach photos or I would. The enemy spiders are called brown recluses if that helps at all. I've tried doing the quest over the span of a few days with different wizards so I think it's a glitch that I can't fix by restarting anything. I hope this helps and you fix this soon :)
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Heyo! Returning to the game after a hiatus, and had to redownload.... Turns out the download file won't enter my applications, stating there is some sort of error or hole in the download file. I am running Mac Catalina 10.15.7.
Re: Report unusual game performance and access concerns here
Kraken Up quest bug. Tells me to use the Moon Dial but there is no option for me to use it. There is already a red line without me using the Moon Dial.
Re: Report unusual game performance and access concerns here
Sparck. on Jun 29, 2020 wrote:
Please post all concerns about unusual game access or performance issues around maintenance periods, game updates, etc., in a reply to this thread. Do not create a new thread.
Please only post unusual server game game related instances. Any local computer or Internet connection troubles should be reported to your ISP or computer provider if possible.
There are several resources on our Support Portal that may aid in diagnosing local issues:
Re: Report unusual game performance and access concerns here
Sparck. on Jun 29, 2020 wrote:
Please post all concerns about unusual game access or performance issues around maintenance periods, game updates, etc., in a reply to this thread. Do not create a new thread.
Please only post unusual server game game related instances. Any local computer or Internet connection troubles should be reported to your ISP or computer provider if possible.
There are several resources on our Support Portal that may aid in diagnosing local issues:
Re: Report unusual game performance and access concerns here
So this has happened to me multiple times now, but I figured i'd report it since it gets worse every time. When I teleport from point A to point B using the buttons or mark/recall system I get stuck on a endless loading screen. It's weird because I can still access the spellbook menus, and even though I teleported to point B the map in the spellbook still shows point A. After somewhere between 3-5 minutes on the loading screen I get an error saying "Sorry, this area is locked" and I know it's not membership related as I tried teleporting to the Olde Town Bazaar. I also have to close my game from the desktop because every time I clicked "quit" in the settings it just closes the spellbook with no effect. Sometimes I have to wait for it to kick me from the server for inactivity before it lets me log back into the game.
Re: Report unusual game performance and access concerns here
There's a bug where if I am already logged into the game, then I connect wireless earbuds, the sound does not work. Same thing if I am already connected to earbuds, then disconnect while logged in, the sound doesn't work. Even if I disconnect earbuds, no sound. Only solution is to restart the game, which can get very frustrating since that takes a few minutes. I've seen this reported on several posts from years back. Seems like it's still a problem in 2022.
Re: Report unusual game performance and access concerns here
I never payed much attention to this as my current device isn't that great, but my friend who plays on a high end device said Fire Cat Alley had a big performance drop until he left the street. Just figured I'd mention this. I have no clue what causes it, but it runs slower there compared to other areas for me as well.
Re: Report unusual game performance and access concerns here
zerox9201 on Mar 21, 2022 wrote:
There's a bug where if I am already logged into the game, then I connect wireless earbuds, the sound does not work. Same thing if I am already connected to earbuds, then disconnect while logged in, the sound doesn't work. Even if I disconnect earbuds, no sound. Only solution is to restart the game, which can get very frustrating since that takes a few minutes. I've seen this reported on several posts from years back. Seems like it's still a problem in 2022.
I just had this problem (no sound if I disconnect while logged in), but I found a quick solution.
Reconnect the earbuds, and sound should start playing again.
Disable bluetooth on your computer/laptop.
Sound should be playing properly through speakers now.
Just a temp fix for one of the problems but better than restarting the game.
Re: Report unusual game performance and access concerns here
I e-mailed customer support about the problem with the merciless boots, I will try this site. The merci boots have a mystery rope attached to them, it's annoying. I put up with it for a couple of days and then stitched them and contacted support. They replied they didn't understand, so I attached screen shots from the game showing the weird rope running from the boots. This was a month after the Lemuria was released, so I was surprised to see the same problem this April. I attached the new screen shot and sent another e-mail, and I was sent here. There is starting to be some talk in the groups about getting a crowns refund for having to stitch the boots, tolerating the rope is too distracting in the game. I hope you can help, ty.
Re: Report unusual game performance and access concerns here
Hi! I am having trouble transferring a house to the shared bank for a different character. I have done this before a few months ago for a different character but now all I am getting is "Your transaction was not successful." I can't figure out what I am doing wrong and this has been going on for a while. Please help. Thank you.