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Installer isn't working?

AuthorMessage
A+ Student
Dec 11, 2010
1665
I had to reinstall the files recently because it said I needed to run the installer again (which didnt work) so I deleted the installer and then redownloaded it, but it wont let the installer do anything.
It will go through the install shield for a moment, then say "The installed version of the application cannot be determined. The set up will now be terminated"

I have no idea what to do, I've uninstalled the installer multiple times and redownloaded multiple times.
Nothing is working

Geographer
Jun 06, 2008
824
If running the installer as an Admin doesn't work, please contact our Customer Support for more assistance.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game