Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Open chat question

AuthorMessage
Survivor
Apr 30, 2011
2
Suppose we make our account when we were 10 years old, but now after 8 years we turn 18. Will we be able to enable open chat then? Or will KI still think we are 10 years old, and we will be unable to obtain open chat?

Thanks in advance!
(Sorry if this is the incorrect place to post this, or this question has been answered)

Explorer
Apr 29, 2012
57
SecretlyUltimatOra... on Jun 27, 2018 wrote:
Suppose we make our account when we were 10 years old, but now after 8 years we turn 18. Will we be able to enable open chat then? Or will KI still think we are 10 years old, and we will be unable to obtain open chat?

Thanks in advance!
(Sorry if this is the incorrect place to post this, or this question has been answered)
Sadly I’m going through the Same thing.. because your account was set under 12 kingsisle can’t legally hold personal information. Therefore you will not be able to get it you would still be considered “10 years old”.

Survivor
Jul 02, 2017
16
You can use the search function to look for similarly asked questions, in case you didn't know :)
According to COPPA, if you are under 13 years old when you make an account (not just here, anywhere online), your age cannot be kept on record. It's for protection. So even if you are 18 now, KingsIsle has no possible way of confirming that since they don't have your birth date.