Welcome to the Wizard101 Message Boards

Player Guide
Fansites
News
Game Updates
Help
Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.
 Search  Updated Topics  Hottest Topics  Rules

Why can't I do to the next area. Help please! :(

AuthorMessage
Survivor
Sep 02, 2012
1
When I try to go to Krokotopia even thought I bought member. It says it's a premium area... Any ideas...?
Armiger
Jan 18, 2010
2280
Have you unlocked the world main quest wise?

But, if you're a current member, then you should be able to enter the world without any difficulties.

My only real solution to this is to try contacting KI Support about the matter.
It's really odd.

support@wizard101.com

A+ Student
Dec 24, 2009
1895
Make sure your membership renewed. If it expired or if there was a problem with your payment, then you may have been set back to Crowns player status.

Alia Misthaven
Explorer
Jan 11, 2013
55
Welcome to the message boards Alexander. I believe one of these 2 things has happened to you:

1) Your membership ran out.

or

2) If you used crowns, you only bought wizard city and not krokotopia.

Please correct me if either of these 2 things has not occurred and I hope this helps!
Survivor
Jun 21, 2016
16
AlexanderFelder on Oct 21, 2017 wrote:
When I try to go to Krokotopia even thought I bought member. It says it's a premium area... Any ideas...?
Did you buy subscription when you were online?
If so, you'll need to logout and login again (Game Launcher not chracter section)

Regarsd
Arti