Why cant i redeem my cards? Ive done the process many times before but now at the end of the process when i click on the redeem now button it wont respond
Our support team can help you but you need to contact us at support@wizard101.com - and when you contact support, please ensure that you give us: ->the account name ->the character name ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us: ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved. It can take up to 48 hours before you receive a response.
