If you see this message, young Wizard, it means that there are so many players trying to get into the game at the same time, that there's a bit of a lineup.
We are working to make those lineups go faster, but please be patient and try again if you fail to connect.
I was on a quest in Dragonspyre when I suddenly lost my rhelm. I havent' been able to get back into the game for about 45 minutes now. It's aggravating because my husband is playing fine behind me on his computer. I love exploring so please have your fellow professors look into fixing this problem as soon as possible. Thank you so much.
If you see this message, young Wizard, it means that there are so many players trying to get into the game at the same time, that there's a bit of a lineup.
We are working to make those lineups go faster, but please be patient and try again if you fail to connect.
That's really not a very comforting answer. We would prefer to have a retry button for when the connection doesn't complete. Right now, there is only a quit button.
Secondly, if there seem to be times of unusually high load, please put a timely warning on the boards.
Being shut out of the game creates bad feelings, even if we are outwardly more patient. During problem times, good timely communication is a must.
It wasn't so bad that I spent 20 minutes trying to connect to that game. That was bad enough. However, what was worse is the fact that I was already playing (me and a group working towards Jotun after defeating his brothers) and got disconnected from the server.
You need to get your switches fixed so it is not disconnecting active players in order to port new players to the server.
If you see this message, young Wizard, it means that there are so many players trying to get into the game at the same time, that there's a bit of a lineup.
We are working to make those lineups go faster, but please be patient and try again if you fail to connect.
I would like to add that if the load is unusually bad, or there is a special situation such as servers being down or something not working, please tell us. We're actually a forgiving bunch if you communicate with us and give us more than just boilerplate on the login.
Is this the only problem your having at this time because I'm not only not getting on I'm getting no error message, and I've been trying to get on for an hour?
I was disconnected while playing, due to the Connecting to Server issue, and now the quest I was working on is bugged. It will not update, or let me go back to the previous step. It shows a blank window in the quest. Any ideas?
I am not able to delete the quest and start over, and this is a linear quest so I can't advance...
I'm sorry to say but thats not the only problem, whenever i try to "farm" the new pets in krokotopia i get booted off whenever it tries to load the temple of storms, it starts to load then at the same instant says theirs an error with the internet connection, when i checked it was fine after that i havent been able to log in whenever it tries to load the temple before i even log in, could you please research it? because i cannot find a solution, i've tried downloading it again but the same thing happens all the time :(
I was disconnected while playing, due to the Connecting to Server issue, and now the quest I was working on is bugged. It will not update, or let me go back to the previous step. It shows a blank window in the quest. Any ideas?
I am not able to delete the quest and start over, and this is a linear quest so I can't advance...
I have the same problem too and now i cant past mooshu
Anyone know if this has gotten any better? I'm afraid to connect if I'm going to have to re-play the same stuff over again, especially with other people saying their quests are getting bugged.
Edit: Got my answer in an e-mail response to a bug report I had submitted. :) Thanks!
It wasn't so bad that I spent 20 minutes trying to connect to that game. That was bad enough. However, what was worse is the fact that I was already playing (me and a group working towards Jotun after defeating his brothers) and got disconnected from the server.
You need to get your switches fixed so it is not disconnecting active players in order to port new players to the server.
The same thing happened to me! My friend and I were doing Shirataki Temple and we were about to fight the Plague Oni and it disconnects me! The same thing happened when I was almost done with Frostholm! Please help us Prof. Greyrose!
Is this going to change anytime soon? Will you be adding more servers? Because it is a bit much when you can't play a game you are paying for.
I agree. I am getting very tired of getting booted, then being unable to reconnect. I too, am paying for a game that is becoming difficult for me to even play. I am actually considering NOT renewing my subscription because of this problem. Ten million players? Maybe I could be happy about it if I were able to play.
P.S. Getting booted when you're in a dungeon and being unable to log back in in time is really lousy.
Last night i could not even access wizard101.com let alone get on the game, yet every other web site i could access just fine. 2 of my 4 computers could get online and play but it was buggy and we were getting disconnects and messages of "That area is closed". From a person paying for 4 family members i would say this is unacceptable. Is there any updates on your server situation.
I have found that because there are so many people on that I start lagging and then sometimes it ends up losing connection while I am in game. Oh well that is just the way it goes.
Yes a RETRY button would be nice at least. Having to log in and verify files over and over is a real annoyance.
Have to agree with this. Double click on icon before you even get to login, wait to load, then click to play, click to continue, wait to load again, oh yeah, click here to play...didn't we already click play once?...now load and verify. All due to connection loss on games end! Oh, man, that's right, was right in the middle of a quest battle, so now I am dead and have to start over! To bad was doing it on my own.......... yes, a retry from where you left off would rock, especially when not our fault!
It is very upsetting when I am wanting to change wizards, that I get kicked out of the game. I have other wizards of death, fire, storm, myth and life that I am switching between.
Been trying to connect to server for ages .. Cant .. So Since I pay to play on a timely manner .. How much am I going to be credited since you guys can't get the servers to work properly? .. I don't like having to pay for a service and not be able to use it.
I personally am beginning to think that Wizard101 needs more servers, as for us crown users who also pay for five or more yearly subscriptions it makes it really annoying to run up against problems logging. We pay tons of money on games cards, subscriptions, credit cards all for what not being able to log into a good game?
