Every time I try to go to a different zone in the game (such as I try to go to my castle), a message keeps on popping up saying, "I'm sorry this area is closed right now, please try again later." I can't take it! I have been trying to play for weeks but the same thing always pops up. KI please please fix this.
We have the tech support you need, but we need more information from you, young Wizard!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.
I went to settings, It's on the very bottom left corner of the wizard 101 start up screen. I clicked on it and it said auto detect settings. I clicked on that, clicked on apply then clicked OK. This may not fix your problem, but it helped me.
I went to settings, It's on the very bottom left corner of the wizard 101 start up screen. I clicked on it and it said auto detect settings. I clicked on that, clicked on apply then clicked OK. This may not fix your problem, but it helped me.
