i was doing my lvl 38 school quest for my life char to get a new spell. and i was in sunken city looking for wooden box. and i was in the tower fighting and char was lagging and keep reseting me in battle and then it wouldnt let me procede in next level so i ported to my friend. again it happened then it wouldnt let me port. so i closed wizard101 and re opened it and it keeped me in dungeon in same spot. now it gave me all popups and stuff it does for new char and everyone on my friend list says they are lvl zero unless i port to them, how can i fix my char?
That sounds like a Mr Lincoln question! He can more clearly determine what happened and he may have a couple of questions for you to clarify what is going on.
Please contact him by sending him an email about what happened - the more details the better including where in the game this happened and when. Send this email to support@wizard101.com