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Game CONSTANTLY crashing, rendered unplayable

AuthorMessage
Survivor
Dec 01, 2009
1
Hi there I just started playing wizard 101 this month and lately I keep crashing to the desktop. Other times the game will freeze or my monitor will go blank and says no signal, in both cases I have to press the power button for a hard restart. I have unistalled and reinstalled graphic drivers but the problem persists.

Here are my computer specs:
Processor
Model : AMD Athlon(tm) 64 Processor 4000+
Speed : 2.40GHz
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Internal Data Cache : 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 1MB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

System
System : HP Pavilion 061 RB103AA-ABA a1547c
Mainboard : ASUSTek Computer INC. NAGAMI2
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Phoenix Technologies, LTD 3.11
Total Memory : 960MB DDR

Chipset
Model : AMD Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 1GHz (2GHz)
Total Memory : 1GB DDR
Memory Bus Speed : 2x 200MHz (400MHz)

Memory Module(s)
Memory Module : Samsung M3 68L6523CUS-CCC 512MB DDR PC3200U DDR-200 (3.0-3-3-8 2-11-0-0)
Memory Module : Samsung M3 68L6523CUS-CCC 512MB DDR PC3200U DDR-200 (3.0-3-3-8 2-11-0-0)

Video System
Adapter : NVIDIA GeForce 6150 LE (64MB, PCI, PS3.0, VS3.0)

Storage Devices
Maxtor 6Y120P0 123GB (ATA133, 3.5", 7200rpm, 8MB Cache) : 114GB (C:-)
Generic USB SD Reader (USB) : N/A (D:-)
Generic USB CF Reader (USB) : N/A (E:-)
Generic USB SM Reader (USB) : N/A (F:-)
Generic USB MS Reader (USB) : N/A (G:-)
HL-DT-ST DVDRRW GSA-H20L (ATA33, DVD+-RW, CD-RW, 2MB Cache, 192kB Flash) : N/A (H:-)

Logical Storage Devices
DISK2_VOL1 (C:-) : 114GB (NTFS) @ Maxtor 6Y120P0 123GB (ATA133, 3.5", 7200rpm, 8MB Cache)
CD-ROM/DVD (H:-) : N/A @ HL-DT-ST DVDRRW GSA-H20L (ATA33, DVD+-RW, CD-RW, 2MB Cache, 192kB Flash)
Removable Drive (D:-) : N/A @ Generic USB SD Reader (USB)
Removable Drive (E:-) : N/A @ Generic USB CF Reader (USB)
Removable Drive (F:-) : N/A @ Generic USB SM Reader (USB)
Removable Drive (G:-) : N/A @ Generic USB MS Reader (USB)

Peripherals
LPC Hub Controller 1 : HP MCP51 LPC Bridge
LPC Legacy Controller 1 : SMSC LPC v1
Audio Device : HP MCP51 High Definition Audio
Audio Codec : Realtek Semiconductor 883 High Definition Audio
Serial Port(s) : 1
Disk Controller : HP MCP51 Parallel ATA Controller
Disk Controller : HP MCP51 Serial ATA Controller
Disk Controller : HP MCP51 Serial ATA Controller
USB Controller 1 : HP MCP51 USB Controller
USB Controller 2 : HP MCP51 USB Controller
FireWire/1394 Controller 1 : HP FW322/323 IEEE1394 OHCI FireWire Controller
System SMBus Controller 1 : nVidia MCP5+ SMBus 1
System SMBus Controller 2 : nVidia MCP5+ SMBus 2

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Deskjet 5400 Series (1200x1200, USB, Colour)

Network Services
Network Adapter : NVIDIA nForce Networking Controller - Packet Scheduler Miniport (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP Home 5.01.2600 (Service Pack 3)
Platform Compliance : x86


Administrator
We have the tech support you need, but we need more information from you, young Wizard!

If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com . Please include your account username and a DxDiag.

A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.


community@wizard101.com
Delver
Mar 15, 2009
202
I have some of the same problems only it tells me "this area is closed" then it cant reconnect back to the server and i am booted out.

Its not my computer or the internet and all my files are fine,every thing on my end is fine,it seems to be a server problem on the other end,like not enought servers for the 5mil+ ppl that play.

Me an my wife really do like playing:-) we cant enjoy it if area are closed or if your servers are full,so guys/ladies please fix this problem.

Thank you