Since the new world, along with the new updates came along, a few days ago, I haven't been able to log into W101! The message with "Error 126" comes up! I've tried the first solution, but the next is beyond my knowledge, I don't know what to do, and the excitment, and impatience of all the new updates are hard to bare! If there's anything useful I can do, pls reply xD thx!
There are detailed instructions on the error message for what you need to do, including how to contact support and what you will need to provide for them to assist you: https://www.wizard101.com/patchClient/error/126
If you continue to see this error, contact support through email at support@wizard101.com We will need you to send a copy of your patch client logs.
To get this file just go to the directory where you installed the game, there should be a Patch Client folder. Inside should be BankA and BankB. Each of these folders should contain the file WizardLauncher.log.txt Windows XP & Vista files are located at: C:\Program Files\KingsIsle Entertainment\Wizard101\PatchClient\BankA\ C:\Program Files\KingsIsle Entertainment\Wizard101\PatchClient\BankB\
Windows 7 files are located at: C:\ProgramData\KingsIsle Entertainment\Wizard101\PatchClient\BankA\ C:\ProgramData\KingsIsle Entertainment\Wizard101\PatchClient\BankB\
We also need your LatestFileList.bin file which is located at: Windows XP & Vista file is located at: C:\Program Files\KingsIsle Entertainment\Wizard101\PatchInfo\LatestFileList.bin
Windows 7 file is located at: C:\ProgramData\KingsIsle Entertainment\Wizard101\PatchInfo\LatestFileList.bin Just use the Attach File function of whatever email client you use to attach those files to your email to us.
