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I am stuck on quests

AuthorMessage
Survivor
Feb 28, 2011
5
I got as far as needing to talk to bearyshnakov in walruskberg, and cannot get into the building for some reason. I see others doing it but I can not, and I am a paid member. I can't find anyother quests in polaris every time i ujse my quest finder it tell me to talk to this beary guy. someone please help me.

Administrator
Hello,

Have you tried logging out and back in to see if that helps you be able to enter the building? If that doesn't work and you still cannot progress please send an email to support@wizard101.com so that they can assist you.


community@wizard101.com
Survivor
Feb 28, 2011
5
yes several times i have tried logging in and back out been trying for three days now and still stuck I even got off my mount to see if it was that but nope.

Survivor
Feb 28, 2011
5
Administrator
suzannah64q on Nov 25, 2015 wrote:
and i have sent a email to them.
Did you receive an automatic response to your email with a ticket number?


community@wizard101.com
Survivor
Feb 28, 2011
5
Survivor
Feb 28, 2011
5
Yes i got it on my email now but i guess I need to wait for a response.

Administrator
suzannah64q on Nov 25, 2015 wrote:
Yes i got it on my email now but i guess I need to wait for a response.
Someone will get back to you within 48 hours to help with this issue. Please be patient.


community@wizard101.com