Dont know what the problem is but my wizard can not get treats from the shared bank, nor place any in shared bank. It is blacked out saying that BANK is full, It doesnt say anything about Back pack, I tried to get my Back pack up and get treats moved into it but No go. This is not only on one of my wizards but all of them, they can not place or take anything from shared bank that deals with treats.......any suggestions?
Had the very same issue. Seemed my shared my bank was full as for as other stuff goes and so game thought food bank was full to. Try taking an item out of shared bank first.