Why does it take support 2 days or more to respond to emails I sent a email 3 or 4 days ago they replied yesterday I mailed them back was hoping for a response today I originally acquired about just one missing mount but discovered after looking thru my email that I had also purchased a bundle a few years back and that mount was missing as well so now I am missing 2 mounts from my account possibly crowns too because I remember having those but I’m not to worried about that I just want the mounts but now I am out of 2 mounts that wasn’t cheap & having to wait so long is very frustrating.
Why does it take support 2 days or more to respond to emails I sent a email 3 or 4 days ago they replied yesterday I mailed them back was hoping for a response today I originally acquired about just one missing mount but discovered after looking thru my email that I had also purchased a bundle a few years back and that mount was missing as well so now I am missing 2 mounts from my account possibly crowns too because I remember having those but I’m not to worried about that I just want the mounts but now I am out of 2 mounts that wasn’t cheap & having to wait so long is very frustrating.
Greetings,
Apologies if our responses are taking a bit longer to reach you than normal. We will be happy to help track down those mounts, I'm sure they haven't gone far.
Please keep in touch with support, they will get back to you!
