I decided to start playing w101 after 4 months, it did not launch up. To exactly describe the meaning of "launch up" the prelauncher of the game showed up where i entered my username and password , after that it loads and says "download complete" then i press play and the pop up does not show up. I tried several times and the same thing happened. I downloaded and reinstalled several times and nothing seemed to be useful. Once it worked and now it has gone back to the bugging, i have paid membership and i dont wanna waste the days. Help me, if u can
Hi. Can you give more information about the system you're using? Also, if you're on a PC, please try running the game launcher as an administrator to see if this helps.
Ultimately, your best course of action is to contact Customer Support to see if they can help diagnose the problem.
Hi. Can you give more information about the system you're using? Also, if you're on a PC, please try running the game launcher as an administrator to see if this helps.
Ultimately, your best course of action is to contact Customer Support to see if they can help diagnose the problem.
Im right now using toshiba system. I tried running it as a administrator nothing proved to be useful, i have sent the problem through support kingsisle. But i have to mention it works if i restart my laptop 25-50 times, rarely i have luck with it. It happens for a wierd reason both in my laptop and PC. With hope for help
Hi. Can you give more information about the system you're using? Also, if you're on a PC, please try running the game launcher as an administrator to see if this helps.
Ultimately, your best course of action is to contact Customer Support to see if they can help diagnose the problem.
The problem is not solved for almost 3 days now, i am not able to connect to my account completely. The support kingsisle is not even responding, my membership is not being used and waste. I would like a refund on my membership as neither u can solve the problem nor i can play.
The problem is not solved for almost 3 days now, i am not able to connect to my account completely. The support kingsisle is not even responding, my membership is not being used and waste. I would like a refund on my membership as neither u can solve the problem nor i can play.
I also run this game on TOSHIBA WIN10 [Upgrade]. What are your running on the Toshiba: WINS8, 8.1, 9, or 10? If you have recently upgraded it to WINS10, then do this:
Change to Administrator
Right click the WIZARD101 icon
Go to the PROPERTY on Wizard101 ICON or go directly into the .EXE file Property
Change it to Run on an Earlier version of your DOS that you had b4 upgrading to WINS10
Then reboot Computer
After everything loads, double click on screen or single click if on your Taskbar, the WIZARD101 icon
This should have it working correctly
Now if that fails to WORK, Contact CSR through Wizard101.com web site then go down to where it says "CONTACT CUSTOMER SUPPORT" and keep going to where you enter your Info in the following manner:
Give them your Sign in Name ONLY [DO NOT GIVE THEM YOUR PASSWORD]
Make of your Computer, DOS and version, and your Net connections {i.e. Mine is Spectrum Broadband Cable 100/50 Mbps connections}
Your Email address
Then they will send you a Letter asking that you send them the Following and How to do it...
On #4 it's Critical you do this step for them to figure out what you are Missing in Drivers or Updates.
I hope this helps you all out! Regards William ThunderSword
I also run this game on TOSHIBA WIN10 [Upgrade]. What are your running on the Toshiba: WINS8, 8.1, 9, or 10? If you have recently upgraded it to WINS10, then do this:
Change to Administrator
Right click the WIZARD101 icon
Go to the PROPERTY on Wizard101 ICON or go directly into the .EXE file Property
Change it to Run on an Earlier version of your DOS that you had b4 upgrading to WINS10
Then reboot Computer
After everything loads, double click on screen or single click if on your Taskbar, the WIZARD101 icon
This should have it working correctly
Now if that fails to WORK, Contact CSR through Wizard101.com web site then go down to where it says "CONTACT CUSTOMER SUPPORT" and keep going to where you enter your Info in the following manner:
Give them your Sign in Name ONLY [DO NOT GIVE THEM YOUR PASSWORD]
Make of your Computer, DOS and version, and your Net connections {i.e. Mine is Spectrum Broadband Cable 100/50 Mbps connections}
Your Email address
Then they will send you a Letter asking that you send them the Following and How to do it...
On #4 it's Critical you do this step for them to figure out what you are Missing in Drivers or Updates.
I hope this helps you all out! Regards William ThunderSword
Im running it on windows 7, its been 5 days since i registered my first complaint and they dont seem to be responding...
The problem is not solved for almost 3 days now, i am not able to connect to my account completely. The support kingsisle is not even responding, my membership is not being used and waste. I would like a refund on my membership as neither u can solve the problem nor i can play.
Support has informed me they replied to the ticket this morning. Please check your email.
Support has informed me they replied to the ticket this morning. Please check your email.
They have yet not mailed, i check in spam trash nothing there too. Please ensure . Im ready to offer any kind of support u need to fix this problem, but keep me informed please
They have yet not mailed, i check in spam trash nothing there too. Please ensure . Im ready to offer any kind of support u need to fix this problem, but keep me informed please
For some reason the email associated with your account is rejecting or blocking our messages from Customer Support. They're resent a response and CC'd the email listed for the Master Account to see if that can reach you.
For some reason the email associated with your account is rejecting or blocking our messages from Customer Support. They're resent a response and CC'd the email listed for the Master Account to see if that can reach you.
Okay i recieved my message, i sent them my reply. I am rdy to help in any way possible
Hello Past Few Days I have Tryed An tryed To Login To the W101 Account N it Doesnt Even Go To My Char It Starts From the App An Freezes wont let me click the PLay Botton Anyway I could Get some Help?
For some reason the email associated with your account is rejecting or blocking our messages from Customer Support. They're resent a response and CC'd the email listed for the Master Account to see if that can reach you.
Hello,im really sorry to inform the bug is still in my w101, i am not able to play. Kingsisle support has not given me a proper answer to the question i put forward nor is the message boards helping. Should i have to reboot the computer to make it work? Idk, help me by suggesting the appropriate ideas. Please take efforts and the necessary action to help my w101 start working again...
My daughter is a Pay as you go member. She is unable to post.
We tried playing together today and she was unable to log in. I have forwarded her the support e-mail. She last logged on about a week ago, before the latest update.
She is running Windows 7 on Custom built laptop with Intel Core I7, Central Time Zone, from Central Tennessee
After booting Wizards her screen briefly flashed an error message that she did not catch. All she was left with was a white screen and no wizards.
Okay i recieved my message, i sent them my reply. I am rdy to help in any way possible
Hello,
Support has been trying to contact you, but we are unable to correspond to your yahoo email. Please contact support (support@kingsisle.com) from another email address that isn't Yahoo based, and reference your most recent customer Support ticket number.
Support has been trying to contact you, but we are unable to correspond to your yahoo email. Please contact support (support@kingsisle.com) from another email address that isn't Yahoo based, and reference your most recent customer Support ticket number.
Okay, im sorry for the inconvenenience, try my gmail account. sriram1292003@gmail.com, and thank u for responding, looking out for ur mail.
Can you give more information about the system you're using? Also, if you're on a PC, please try running the game launcher as an administrator to see if this helps.
