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Wizard 101 Error 102

AuthorMessage
Survivor
Mar 18, 2009
4
Hello! I've been experiencing this problem recently and I can't find a way to resolve it. I've uninstalled and reinstalled the game several times and the problem keeps on continuing! I just can't log off and get back onto the game without this error popping up and ruining the experience! Has anyone else had this problem and resolved it, thank you in advance!!

Administrator
javierb on Jan 6, 2019 wrote:
Hello! I've been experiencing this problem recently and I can't find a way to resolve it. I've uninstalled and reinstalled the game several times and the problem keeps on continuing! I just can't log off and get back onto the game without this error popping up and ruining the experience! Has anyone else had this problem and resolved it, thank you in advance!!
Hi javierb! Here is the error:

Error 102:
Wizard101 has encountered a problem. You or your parent may need to take action before you can play Wizard101.

Solution 102:
You have encountered an unexpected error with Wizard101. Please close this window and try running Wizard101 again to play. If you still cannot play Wizard101, you may need to reinstall the game. To download and reinstall Wizard101, go to
https://www.wizard101.com/site/download/game/wizard101 .
If you continue to see this error, contact support through the Help & Support Page at
https://www.wizard101.com/CustomerSupport/game . You will need to log in to the website with your Wizard101 account information to submit a help request.

Survivor
Mar 18, 2009
4
Thank you! I've figured out the problem and back to enjoying this awesome game