All 3 accts that I pay for have the exact same issue.
The quest arrow is stationary and if its 280 steps it to the next part, it stays 280 step no matter how close you are to the next part. I was told by another player to uninstall and re-install Wizard 101, would this help? At this point we are so aggravated with the arrow that playing is not even fun anymore!
that other player told you right. You'll have to log off then back on for the arrow to work, i've had that happen so many times and it's so aggravating but they'll fix it eventually i hope .