Hello, i am trying to log into the game, and it keeps telling me that my account is locked and i need to complete the captcha and my username and password to unlock it. After i do that successfully, i try to log in, but it just repeats the same thing, that my account is locked and i need to unlock it.
What is this problem?? How do i solve this? I can log in on the w101 site, but not in the game.
Hello, i am trying to log into the game, and it keeps telling me that my account is locked and i need to complete the captcha and my username and password to unlock it. After i do that successfully, i try to log in, but it just repeats the same thing, that my account is locked and i need to unlock it.
What is this problem?? How do i solve this? I can log in on the w101 site, but not in the game.
Apologies about this problem, we're looking into it now and will update the community here when a resolution is in place.
The same thing is happening to me! I thought I was the only one and got a lil bit scared....I've even changed my password twice and reinstalled the game but it still says the same thing... it just goes back to 'your account is now locked' every time I unlock it
Add another issue to that: the Captcha images are so tiny that I can hardly see what they are. Seriously, on my 24" monitor it was about 2"x3", divided into a grid and those pictures are nearly impossible to see. I'm glad I hadn't been trying to play on my tablet.
While I did (eventually) manage to see enough of the images to get back into my account, it was seriously annoying. Almost as annoying as being locked out for fat-fingering my password one time.
