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KI still not receiving my emails

AuthorMessage
Survivor
Oct 06, 2019
2
I've been trying to email kingsisle about a mistake they made on my account but none of my emails are going through because I am not receiving the confirmation email. I have only emailed from gmail and have tried multiple accounts to contact them. The issue with my account is pretty serious and I am only being ignored. It has been a month.

Administrator
BambaIsGood on Apr 12, 2020 wrote:
I've been trying to email kingsisle about a mistake they made on my account but none of my emails are going through because I am not receiving the confirmation email. I have only emailed from gmail and have tried multiple accounts to contact them. The issue with my account is pretty serious and I am only being ignored. It has been a month.
Hi BambaIsGood,

Did you receive a support ticket # when first emailing support? If yes, please feel free to respond to that ticket and our support team will get back to you.

If not, try another email domain than gmail please.