Re: HELP MY PARENTS NEVER GOT THE E-MAIL THAT SAID I
No need to shout young Wizard.
First of all, make sure that the email that is listed as the Parental email address on your account is a valid email address. If the address is not correct, we cannot contact you.
To enable Text Chat you must login to Wizard101.com the website, and select "My Accounts". Under the "Account Management" section login to your parental controls and click on the 'Enable' button located next to the 'Filtered Text' option.
If your parent is still unable to activate your Text Chat, please politely contact Mr Lincoln through the Help & Support tab on the left and he can guide them through the process.