help i got a pc i have not been on it for a while and i can not open wizard101 it told me i have to install and run wizard all over and when i tried to uninstall wizard101 so i can get it again it told me that i can not uninstall it i am so lost and i got membership running
When you contact support, please ensure that you give us: ->the account name ->the character name ->the operating system (PC or MAC) ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us (or anyone!): ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved. It can take up to 48 hours for Wizard101 customer support to reply to your email.
