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Hello. the game loads, I pick my character. The last place I was loads...and then nothing.

I see people and monsters not moving. I can move around, but nothing happens. I can't enter buildings. Nothing moves. I cannot enter battles.

I can't even quit the game. I hit escape, and then click quit, and it takes me right back to the screen I was on before.

I tried contacting help, but the auto response says it will take a day or two to get back to me.