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coldstone cottage glitch

AuthorMessage
Survivor
Jan 03, 2017
1
one of my wizards, (my op lvl 13 fire mage) is stuck in coldstone cottage because when I try to log in it says

PROBLEM

failed to load zone!

(Ok) (Quit)

When I click "ok" it sends me back to character selection, and if I click quit, it closes the wizards 101 page and I need to log in again.. im really sad because its my fave wizard and most powerful...
Geographer
Jun 06, 2008
824
Sorry to hear you have a stuck wizard! Please contact Customer Support and they'll help reset your location.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game