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Chat Filters/Open Chat

AuthorMessage
Survivor
Dec 26, 2011
30
Hello, I just have a quick question about Open Chat. I turned eighteen a few days ago, which is, unless I am ill-informed, Open Chat becomes available. I have a membership and checked the settings for it, and the option to turn it on is still not there. Am I doing something wrong? This isn't a huge deal, it will just be nice to get rid of that annoyance. Any help would be welcome; thank you!

Astrologist
Mar 16, 2012
1061
lifedeathbalancemy... on Apr 14, 2020 wrote:
Hello, I just have a quick question about Open Chat. I turned eighteen a few days ago, which is, unless I am ill-informed, Open Chat becomes available. I have a membership and checked the settings for it, and the option to turn it on is still not there. Am I doing something wrong? This isn't a huge deal, it will just be nice to get rid of that annoyance. Any help would be welcome; thank you!
Who made your account? Was it your parents? They will have to change it for you. You will also have to have a valid credit card on file with KI. I would also contact Support for this issue.

Armiger
Dec 09, 2008
2140
lifedeathbalancemy... on Apr 14, 2020 wrote:
Hello, I just have a quick question about Open Chat. I turned eighteen a few days ago, which is, unless I am ill-informed, Open Chat becomes available. I have a membership and checked the settings for it, and the option to turn it on is still not there. Am I doing something wrong? This isn't a huge deal, it will just be nice to get rid of that annoyance. Any help would be welcome; thank you!
Hi! Please contact our support team regarding Open Chat, we'll check on your account directly: https://www.wizard101.com/CustomerSupport/game

Survivor
Sep 12, 2015
1
@Sparck I have the same Issue, I contacted KI via E-Mail through/Support yet It's been a week without a reply. It's really annoying I wanna be able to talk to my brother Instead of yelling across the apartment hahah, thanks If you ever reply.

Armiger
Dec 09, 2008
2140
travis201900 on Jul 10, 2020 wrote:
@Sparck I have the same Issue, I contacted KI via E-Mail through/Support yet It's been a week without a reply. It's really annoying I wanna be able to talk to my brother Instead of yelling across the apartment hahah, thanks If you ever reply.
Did you receive a support ticket #? If you didn't, please try another email domain, such as gmail instead of yahoo. if you did, please wait as we will get back to you.