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cantrip chests glitch

AuthorMessage
Survivor
Mar 20, 2011
36
Not sure if this is a glitch or not but I have multiple accounts and I noticed that if one of the characters logs out before the 3rd person does the magic touch on a cantrip chest, then only the characters who are still logged in get the spellements. Even when I log back in, I still don't get the reagents. Is that something you can fix please?