This is my first time posting. I've been a hard core player for months now and had no problems with getting into and playing wizard101. Its been months and then now it says it couldn't connect to the server. Please answer if you have any answers :{
We have the tech support you need, but you need to give us more information!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.
