Today there was a failed password change attempt on my account. I dont share my password with anyone and i cant do it in game because i am permanently muted. NOTE: my account has already been hacks 2 times prior to this but luckily kingsisle got it back. Thats the reason why im muted is because they just think im handing out my username and password. i have been playing for 11 years now and ive just started getting these problems back in September, at this point idk what to do because ki said they will ban me the next time this happens and they dont have 2 factor authentication so there is no way to 100% stop this. and to note the last time this happened i didn't even get a notification saying there was someone trying to change my password i just tried to login one day and it said it was incorrect and i was able to sign in on my moms account and saw they changed the master email, my email and my passwords. i have no other solutions i dont want to get hacked again and let someone have access to my account but then i also dont want to get banned. I have vaild antivirus from best buy and i dont share my password at all. can someone please help ive been playing this game forever and i just want to feel safe and not be on edge all the time knowing someone can get into my account. if someone from ki is reading this I DID NOT share my password this is NOT my fault if my account does get compromised again. if anyone has any solutions please let me know.
Today there was a failed password change attempt on my account. I dont share my password with anyone and i cant do it in game because i am permanently muted. NOTE: my account has already been hacks 2 times prior to this but luckily kingsisle got it back. Thats the reason why im muted is because they just think im handing out my username and password. i have been playing for 11 years now and ive just started getting these problems back in September, at this point idk what to do because ki said they will ban me the next time this happens and they dont have 2 factor authentication so there is no way to 100% stop this. and to note the last time this happened i didn't even get a notification saying there was someone trying to change my password i just tried to login one day and it said it was incorrect and i was able to sign in on my moms account and saw they changed the master email, my email and my passwords. i have no other solutions i dont want to get hacked again and let someone have access to my account but then i also dont want to get banned. I have vaild antivirus from best buy and i dont share my password at all. can someone please help ive been playing this game forever and i just want to feel safe and not be on edge all the time knowing someone can get into my account. if someone from ki is reading this I DID NOT share my password this is NOT my fault if my account does get compromised again. if anyone has any solutions please let me know.
